Terms of Service
Last updated: June 2026
1. Agreement
These Terms of Service ("Terms") govern all web design, development, and related services provided by FirstChoice Designs ("we", "us") to the client ("you"). By accepting a proposal or making a deposit payment, you agree to be bound by these Terms.
2. Proposals & Project Scope
All projects commence with a written proposal detailing the scope of work, deliverables, timeline, and fees. Any work outside the agreed scope will be quoted separately and requires written approval before proceeding.
3. Payment Terms
- A non-refundable deposit of 50% of the total project fee is required before any work begins.
- The remaining 50% balance is due upon project completion, prior to final delivery of files or go-live.
- All invoices are payable within 14 days of the invoice date.
- Late payments accrue statutory interest at 8% per annum above the Bank of England base rate, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
- We reserve the right to suspend work on overdue accounts.
4. Revisions & Amendments
Each project includes a number of revision rounds as specified in the proposal. Revisions must be submitted as a single, consolidated set of feedback per round. Additional revisions beyond the agreed rounds are charged at our standard hourly rate.
5. Client Responsibilities
You agree to provide all required content, assets, credentials, and approvals promptly and to review design proofs within 5 business days. Delays caused by late client feedback may affect the agreed timeline, and we are not liable for any resulting delays.
6. Intellectual Property
Upon receipt of full payment, ownership of all bespoke design work and code created specifically for your project transfers to you. Until full payment is received, all work remains the intellectual property of FirstChoice Designs. We retain the right to display completed work in our portfolio unless otherwise agreed in writing. Third-party assets (fonts, stock imagery, plugins, frameworks) remain subject to their respective licences.
7. Confidentiality
Both parties agree to keep confidential any sensitive business information shared during the project and not to disclose it to third parties without prior written consent, except as required by law.
8. Warranties & Limitation of Liability
We warrant that our services will be performed with reasonable skill and care. Our total aggregate liability to you shall not exceed the total fees paid for the specific project in question. We are not liable for any indirect, consequential, or special losses including loss of profit, revenue, or data.
9. Termination
Either party may terminate a project with 14 days' written notice. You remain liable for all work completed to date; the initial deposit is non-refundable. A final invoice will be issued for outstanding work and all completed materials delivered upon receipt of final payment.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For any questions regarding these Terms, contact us at hello@firstchoicedesigns.co.uk.